Frequently Asked QuestionS

GENERAL PACKING LIST

Most of what you will be wearing, will be casual.  For evening attire, casual collared shirts & shorts (men) and sundresses (women) are appropriate.  Clothing should be casual, breathable, lightweight, quick dry attire.  A light windbreaker/rain jacket is recommended. Suitcase must be under 40 pounds for airline limitations. *Weigh your bag at home & leave some room for souvenirs!

Cancellations

We reserve the right to cancel a trip in the event that our participants’ and/or staff's safety and security is in jeopardy.   In the event that we decide to cancel a trip for reasons beyond our control (defined as any acts of government, war, revolution or natural disaster) in the destination country, which as agreed between the parties herein will prevent us from organizing a trip, consistent with our program standards at any time prior to the departure date, we will refund to each participant all payments received. We cannot accept responsibility for any losses incurred to any participants by this cancellation although we will make every reasonable effort to assist the participants in recouping their losses. We encourage refundable /changeable flights.

CLIENT RESPONSIBILITY - Travel & Health Insurance

The acceptance of a verbal or written confirmation from Create Connections Consulting, constitutes your acceptance of the terms and conditions listed herein. Participants are responsible to be adequately insured, therefore Traveler’s Insurance is strongly recommended*. Create Connections Consulting, and its staff/leadership assume no responsibility nor liability for any delay, loss, damage, injury or accident with regards to persons or property which may be caused by fault or negligence of any third party vendor. This includes hotels, transportation providers, and local operators participating in part for our services. Create Connections Consulting shall be held harmless for any expense caused by injury or accident, to any participants as well as any loss or damage of personal items while on our trips. We reserve the right to make any changes to services and itineraries, with or without notice, which may become necessary. 

Create Connections Consulting, its affiliates, retreat facilitators, hotels, third party vendors, and tour providers, the ownership, or staff cannot be held responsible for events that are outside of our control. There are no refunds as per our cancellation policies. We highly recommend that all of our guests secure a quality travel insurance that will cover them for ANY event which may cause for a change of travel plans, or for ANY unfortunate event including, but not limited to:

• Transportation delays, cancellations or changes due to strikes, labor disputes, or lockouts from airlines, boats, ferries or any type of transportation;

• Any inconvenience or complication caused by bad weather, storms, and hurricanes: a direct hit, near miss, or significant threat of a hurricane strike;

• Government/political actions, events or situations; threats or acts of terrorism, acts of war or declared war;

• Personal health issues or personal situations in general which may affect travel plans;

• Any loss, theft or damage of personal items at any stage of your trip;

• Any accident causing injury during any stage of your trip;

• Travel restrictions or illness associated with COVID-19.

All travelers join our trips “at your own risk”.

We highly recommend that you purchase travel insurance to cover your investment.

Why is travel insurance so important?

In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even a sudden sickness or injury could impact your travel plans. For your convenience, we offer Travelex Insurance Services protection plans to help protect you and your travel investment against the unexpected. For more information on the available plans, click here [KP1] or contact Travelex Insurance at 800-228-9792 and reference location number 12-0068.

We recommend Travelex Insurance Services for affordable and comprehensive insurance for US citizens living in the US.

We are not able to refund payments or extend credits due to complications in travel, rescheduling or closings due to Covid-19 or other travel complications.

In addition to travel insurance, we also recommend that you check your health insurance policy regarding treatment outside your home country in the rare case you would need care while away from home. We recommend and use IMG Travel Medical Insurance to cover us around the globe. Please consult with the agent to make sure the plan you choose covers Covid-19. Please let us know if you have purchased this insurance.

Health & Safety (Travel Insurance Options)

Our goal is to keep everyone 100% safe & 100% healthy. If you get sick, we all suffer! 

We protect your safety, security and health by:

By submitting payments toward your trip, you accept these Terms and Conditions.

If you have any questions regarding the details of this retreat please feel free to contact us to set up a call or to receive further info via email.